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Business and Performance Scorecard (KPI)

Why KPIs Are Important? You’ve probably heard the term KPI (short for Key Performance Indicator) thrown around before. According to Investopedia, a KPI is simply, a set of quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their strategic and operational goals.

Companies should also review their objectives and strategies regularly and make necessary adjustments on their key performance indicatorsKey performance indicators are important to a business because they help it focus on common goals and ensure those goals stay aligned within the organization.

This 2-day course shall enlighten KPIs’ true meaning and why participants should master them.

At the end of this program, participants would be able to:

1.To link individuals’ or department’s achievements with company’s strategic goals and objectives.

2.To understand the fundamentals of Performance Management and Measurement

3.To develop Key Performance Indicators for own organization/Unit/Section/etc.

4.To deploy, manage and track Key Performance Indicators in an organization

5.To undertake necessary measures and actions to address shortfall in KPIs’ achievement.


CATEGORIES : Human Resource